Tenants

Tenants represent your customers or client organizations in ImmyBot. Each tenant is a separate entity with its own computers, users, and configurations.

Overview

  • Tenants can be created manually or synced automatically from external systems
    • We recommend syncing Tenants from ConnectWise Automate, Microsoft Azure, or other supported integrations
  • Tenants can be organized in a hierarchical structure with parent-child relationships
  • Each tenant can have its own specific settings, deployments, and maintenance windows

Tenant List

All columns have a search and filter function, as well as the ability to sort said columns. You can also create new tenants manually here, and run batch actions against a selection of tenants.

  • New tenants can be created manually, however we do recommend you manage tenant creation through an integration. Please see Tenant Management

  • Bulk actions allow you to make mass changes to tenant preferences to streamline your tenant management where necessary.

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Tenant Structure

When you click into a tenant you will see any tags associated with the tenant at the top, and a list of tabs that pertain to the contents of the tenant or the preferences you’ve set for the tenant. From this page you can:

  • Computers – Manage computers individually and en masse
  • Sessions – Review sessions for the tenant
  • Actions – Review actions taken against the tenant
  • Software Review and deploy software across the computers in the tenant
  • Software Search Search for software that exists in the tenant’s endpoints
  • Schedules – Manage schedules for deployments
  • Preferences – Set the preferences such as business hours, time zone, and cross tenant deployment participation
  • Edit – Edit the tenant name, slug, parent tenat, tags
  • Azure – Manage and test the Azure connection

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