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Maintenance Sessions

Prevent user-facing issues with automated maintenance

Maintenance sessions automatically install missing apps, update outdated software, and correct broken configurations before they become support issues in your ticket queue.

You define the standard. ImmyBot maintains it.

ImmyBot checks every endpoint against your deployment logic, targeting rules, and enforcement settings to keep machines in spec.

Problems get corrected before users notice

Software gets removed. Updates fall behind. Configurations drift. None of that matters because ImmyBot brings machines back to standard before users ever feel the impact.

Visibility from start to finish

Each maintenance session comes with robust logs, giving techs visibility into actions taken, results returned, and the endpoint’s final state.

Scheduled or on-demand

Schedule maintenance sessions around when they make sense for your client or run them manually when something needs to happen now.

The Problem

The machine was right when you handed it off. What about now?

Every MSP knows the workstation was right when it was deployed. The problem is what happens after that.

Outdated apps become vulnerable. Security agents get removed. Users interrupt updates. Scripts fail quietly. One client needs an exception. Another needs a line-of-business app pinned to a specific version. And by the time a ticket comes in, your tech is back to remoting in, checking manually, and trying to figure out what changed.

That’s how “standardized environments” turn back into a constant stream of “one-off” troubleshooting.

The ImmyBot way

Define the standard once. Let ImmyBot keep enforcing it.

Gone are the days of stitching together RMM scripts, patch schedules, manual checks, and crossed fingers. ImmyBot gives your team one structured way to maintain the computers you manage.

Each maintenance session evaluates the endpoint against your deployment logic, checks its current state, builds a plan, runs the required actions, verifies the result, and records what happened.

Techs aren’t left guessing what belongs on the machine, what changed, what failed, or whether the endpoint is back in spec. They get clear session history with actions performed, status, logs, timing, and affected deployments.

How maintenance sessions work

Detect

ImmyBot checks the endpoint’s current state against your deployment logic to see what’s installed, what’s missing, what’s outdated, and what needs attention.

Execute

Once ImmyBot knows what needs to happen, it runs the required actions—installing apps, updating software, removing unwanted items, applying configurations, and running assigned tasks.

Verify

After the work runs, ImmyBot checks the endpoint again, confirms what succeeded, flags what (if anything) failed, and records the session history with actions, statuses, logs, timing, and affected deployments.

Your next maintenance window could run all by itself

Start a free trial and see how ImmyBot keeps endpoints aligned without the usual manual effort.

Try it for yourself

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Built for hands-off maintenance, not random script execution

Required deployments

Software or tasks set as “required” are automatically applied during maintenance sessions.

Ad hoc when you need it

Trigger maintenance manually on one or many computers when a specific issue needs attention now.

Reboot control

Choose whether to suppress reboots, reboot if necessary, or force a reboot when starting an ad hoc maintenance session.

Deployment ordering

Control when maintenance items run: beginning, unordered middle, or end of session. ImmyBot recommends keeping computer configuration items at the beginning and dependency-sensitive items near the end.

Notifications

ImmyBot can send maintenance notifications to users through ad hoc session options or schedules once SMTP and branding are configured.

Session history

View all maintenance sessions globally from the sessions tab, or review sessions for a specific computer from that computer’s sessions tab.

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Maintenance sessions are available with maintenance slots

Add monthly maintenance slots to your plan to run scheduled or on-demand maintenance session after the onboarding window.

Monthly maintenance slots

Manage endpoints after onboarding with maintenance slots. Computers fill slots each month when they receive maintenance. Slots cover additional updates to that computer for the rest of the month at no extra cost. Unused slots don’t carry over, but they do empty out on the first of each month so you can fill them again with any computers that need attention.

Control which computers receive maintenance

Schedules, tags, and other targeting let you direct maintenance at the computers that need it most each month. Rotate coverage across a larger fleet over time, without committing to full-fleet automation on day one.

The more you grow, the less each device costs

Pricing is based on your total monthly maintenance slots. When your slot count reaches a new tier, the lower rate applies to all of your slots, not just the ones above the threshold.

Scale automation when you’re ready

This is where ImmyBot pays for itself. Every computer on recurring automated maintenance is a computer your technicians aren’t manually patching, updating, or babysitting.

1900+

pre-written scripts

2 hours

average time saved
onboarding a computer

74M+

Deployment sessions per year

“We wouldn’t have been able to grow as fast as we did without ImmyBot.”

—Anthony Birone Founder of ElasticIT

Frequently Asked Questions

How is this different from our RMM scripts?

Your RMM can run scripts, but scripts often become fire-and-forget. ImmyBot maintenance sessions are built around desired state: what should be installed or configured, who it applies to, when it should run, whether it succeeded, and what the computer looked like afterward.

Can we run maintenance automatically?

Yes. Automated maintenance sessions are handled through schedules. ImmyBot also recommends running scheduled maintenance at most once a week across the instance, batching large environments across different days when needed.

Can we run maintenance manually?

Yes. You can run maintenance on a single computer or select multiple computers and run maintenance through batch actions.

What happens during a maintenance session?

ImmyBot identifies applicable deployments, checks the current state of the computer, creates a plan, executes the plan, checks the current state again, and reports the results.

Can we test before rolling out broadly?

Yes. You can test deployments against a limited target first, run a maintenance session, verify the result, and then expand to production. ImmyBot also supports testing with Windows Sandbox, which gives you a temporary, isolated Windows environment where you can validate deployments and configurations without affecting a production machine. The Sandbox computer can appear in ImmyBot, be assigned to a customer and user, and run an onboarding maintenance session that applies applicable deployments.

1900+

pre-written scripts

2 hours

average time saved
onboarding a computer

74M+

Deployment sessions per year

“We wouldn’t have been able to grow as fast as we did without ImmyBot.”

—Anthony Birone Founder of ElasticIT

Ready to try it for yourself?

Try out every feature of ImmyBot firsthand with our free trial, and discover exactly how it can streamline your workflow—risk-free and commitment-free.

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