Need an assist? Whether you’re configuring new deployments, troubleshooting a hiccup, or looking to master advanced features, our documentation library and community forums have the step-by-step guidance you need. We also provide direct ImmyBot support options—like submitting a ticket—so you can get help as efficiently as possible.
Explore the Documentation Library
Our Documentation Library is jam-packed with all the main workflows you’ll need to get started with ImmyBot support. For more advanced stuff like custom integrations or scripting, check out the Developer & API References for the technical side of things. And keep an eye on our release notes to see what’s new, what’s fixed, and what’s coming.
Browse the Documentation Library
Visit the Community Forums
IT pros and MSPs who work with ImmyBot every day come together in our Community Forums. Tap into their real-world experience, discover best practices, and pick up configuration tips you can use to tweak for your own environment. It’s also a super collaborative space—got an idea for improving ImmyBot? We want to hear from you.
Visit the Community Forums
Join us on Discord
Whether you want to ask questions, share tips, or just brainstorm new ideas with fellow ImmyBot users, you can do it all in the #v-immybot channel on the mspgeek Discord. Come for the real-time ImmyBot support, stay for the product announcements and community events.
Join us on the mspgeek Discord
Do you need one-on-one ImmyBot support?
Technical Support
For a quick response, please email our support team directly. Please include your domain, logs, screenshots, and any steps to reproduce the issue so our team can assist you quickly.
Email us at support@immy.bot
Billing Issues
For all billing-related inquiries, please contact our dedicated billing team. They’re committed to ensuring quick, clear answers so you can get back to focusing on your work.
Email us at customercare@immy.bot
Sales Questions
If you’re curious about ImmyBot’s features or ready to talk pricing, our sales team is here to help. Send them a quick email, and they’ll walk you through the details and find the right fit for you.
Email us at sales@immy.bot
