Community Call

ImmyBot 101 Featuring Dimitri Rodis

The July Community Call brought together partners from across the ImmyBot community for a packed session featuring company updates, support insights, product roadmap discussions, and an ImmyBot 101 refresher led by Dimitri Rodis. Whether you joined us live or are catching up afterward, here’s a look at the biggest takeaways from the call

1. Support and Product Updates

On the support side, the team closed 415 tickets last month with an average first response time of 12.5 hours. We also completed evidence gathering for our latest SOC 2 review, with updated reports coming soon!

Product updates included continued work on MCP, onboarding improvements, Halo integration enhancements, usability updates, and a new global search experience designed to make navigating ImmyBot easier.

If you would like to be notified when we have more information on our ImmyBot x Halo integration, please fill out this form: ImmyBot x Halo Integration 

2. Where can Immy be found in July?

On the beach! Just kidding, the community team will be doing a little less travel in July to focus on in-house initiatives and preparing for a whirlwind Q3 and Q4 list of events!

I hear there is some international travel coming soon.

3. ImmyBot 101: Featuring Dimitri Rodis

Dimitri graced us with his prescence to give us some best practices regarding ImmyBot configuration and onboarding, here are his highlights:

  • Zero-Touch Deployments
    Dimitri showed us how to leverage Autopilot and Intune to automatically install the ImmyBot agent and streamline new device provisioning.
  • Start with Integrations
    Connecting your PSA, Azure, and other tools first unlocks tenant mapping, automation, and source-of-truth driven deployments.
  • Think Cross-Tenant
    Build standards once and apply them everywhere. Dimitri showed how cross-tenant deployments help enforce software, security, and configuration standards across all clients.
  • Automate with Sources of Truth
    Use data from PSA contracts, licensing, and integrations to automatically deploy the right tools to the right customers.
  • Maintenance Best Practices
    Tips for deployment ordering, scheduling maintenance windows, handling offline devices, and reducing risk through staged rollouts.

4. Community Call Invitations are ready for roll out!

The current Community Call invitation series is ending. To continue receiving Community Call updates for the rest of 2026, be sure to register for the new recurring invite. This will generate a new ICS calendar file and ensure you’re subscribed to future sessions.

5. Office Hours – Controlled Chaos

The conversation wrapped up with partner Q&A covering Windows patching, printer deployments, maintenance scheduling, canary device testing, call-aware reboot protection, and upcoming MCP and AI integration enhancements

Final Takeaways

  • Download the new Community Call calendar invite so you don’t miss upcoming sessions.
  • Set up integrations early to get the most value from automation and source-of-truth data.
  • Build cross-tenant deployments to standardize and scale across all client environments.
  • Use automation to enforce standards, simplify onboarding, and streamline maintenance.

Join us for the next Community Call

Community calls are the go-to space to stay current on platform updates, hear from top channel thought leaders, and connect with the Immy Krewe.

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