August Community Call Recap:
Product Updates, Feature Spotlights, and all things device management.
The August Community Call brought together partners for updates on support, product development, upcoming events, and a practical walkthrough of some of ImmyBot’s newest features.
1. Support and Product Updates
Mark Gomez shared that ImmyBot’s 2024-2025 SOC 2 review has been completed and is available through the trust portal. The support team has officially moved to Halo PSA, and a full documentation site refresh is underway with updated screenshots and expanded guidance.
On the product side, version 0.83.0 introduced lifecycle reporting improvements, terminal updates, cross-tenant controls, and privacy enhancements. Version 0.84.0, entering beta soon, includes Windows patch visibility, global search, script authoring improvements, and additional platform security updates.
2. Immy’s August Adventures:
- Webinar with Phin Security – August 11 @ 3:00pm EDT | Virtual
- Webinar with Empath – August 12 @ 11:00am EDT | Virtual
- Empath’s Summer Skool Workshop – August 13 | Huntington Beach, CA
- IT Nation ANZ – August 26-28 | Sydney, Australia
3. Guest Speaker: Curtis Aloia, ImmyBot Support Specialist
Feature Spotlight: Curtis Aloia
Curtis demonstrated several recent platform enhancements, including:
- Enhanced lifecycle reporting with onboarding status and date tracking
- A redesigned terminal experience for easier troubleshooting
- PII masking mode for safe screen sharing
- New dashboard and compliance reporting capabilities
- Cross-tenant deployment and schedule exclusions
- Improved maintenance communications and reboot protections for end users
These updates are designed to provide better visibility, simplify management, and improve the overall customer experience.
Final Takeaways
- Explore the new reporting and dashboard features.
- Review cross-tenant exclusions for clients with unique requirements.
- Watch for version 84 and its new Windows patch visibility features.
- Join us on September 2 for the next ImmyBot Community Call.
Join us for the next Community Call
Community calls are the go-to space to stay current on platform updates, hear from top channel thought leaders, and connect with the Immy Krewe.
