Community Call – June 2026

What’s New with ImmyBot Community Calls

We’re continuing to improve the community call experience:

• Moving to a shared calendar system for all future calls
• You’ll receive a one-time ICS calendar invite covering upcoming events
• No more duplicates, broken links, or confusion

Support Snapshot

A quick look behind the scenes:

• 5-day average ticket resolution (including pending time)
• Continued focus on global software and task updates
• SOC 2 audit (2024–2025) expected by late June–mid July
• Huntress integration nearing release

Steady performance across the board, with continued improvements in turnaround and visibility.

Product Updates to Watch

A few enhancements are live or rolling out soon:
Recently released (v8.0):

• Getting Started Wizard
• MFA enforcement
• Maintenance task filtering
• Updated dark mode

Coming soon (v8.1):

• New Billing Experience
• UI enhancements
• In-page documentation guidance
• Updated agent installer

Feature Spotlight: Getting Started Wizard

The new wizard is designed to make onboarding more approachable:

• Step-by-step guided setup
• Clear explanations of decisions and outcomes
• Option to switch to advanced mode
• Future improvements will include:
  • Deployment “blast radius” visibility
  • More safeguards for maintenance usage

New Billing Experience

A major upgrade for finance visibility and control:

• Real-time view of usage vs. billing
• Download invoices directly in-platform
• Modify plans and add sessions instantly
• Track maintenance slots and onboarding usage
• Manage payment methods and billing contacts

Important: Ensure RBAC roles are configured correctly as billing actions are now easier to access and change.

Where ImmyBot Will Be

The tornado whirlwinds of June are dropping us at the following places:

• Pax8 Beyond – Salt Lake City, UT
• Pax8 Peer Groups – Salt Lake City, UT
• Huntress Atlanta Roadshow – Atlanta, GA
• Kaseya Connect Europe – Prague, CR
• FLOW by Rewst – Nashville, TN

If you’re attending any of these shows, come grab some swag and a chat.

AutoMAYtion Madness Recap

Our June call featured a recap of our first-ever AutoMAYtion Madness event, where our teams built automations live.

• Team 1: Kernel Panic! at the Disco
  • Endpoint Check-In Monitoring
    • Identifies inactive endpoints
    • Creates PSA tickets automatically
• Team 2: EMOtional Intelligence
  • Email Keyword Monitoring (Winning Automation)
    • Searches mailboxes for key terms
    • Auto-forwards, deletes, or notifies of flagged emails
  • Applicable for spam, phishing, and security alerts
• Team 3: The Avengers
  • AI Field Tech Assistant
    • AI-powered onsite tool concept
    • Integrates Hudu and Copilot

What’s next: V2 with structured challenges and more chaos.

Community Q&A Highlights

• End-user notifications: detection emails, reboot prompts, and future OS-level alerts
• Mac & Linux support: ongoing exploration with ecosystem challenges
• Deployment UX improvements: active design work underway

Final Takeaways

• Strong product momentum across usability and billing
• High community engagement and creativity
• Continued focus on integrations and scale
• Automation remains a major differentiator for partners