January ImmyBot Community Call Recap
- Monthly community calls occur on the first Wednesday of each month.
- Kickoff with a fun game: 2025 Wrapped Closest Wins.
- FYI – the recording was sadly lost/ never happened/ deleted (we don’t know) but we will have the Empath team on a webinar in Q1, so if you missed it, look out for that! And again we do apologize!
2025 Wrapped Stats (Game Results)
- Sessions run by ImmyBot users: 74,000,000
- Computers onboarded: 883,386
- Events attended by ImmyBot team: 23
- #1 app installed (besides ImmyBot agent): Adobe Acrobat/Reader
Congrats winners – Jonathan, Logan, Tim, and Noah!
Sneak Peek into the 2026 Product Roadmap: UX/UI Refresh
Led by Rob Feeney, Sr. Product UI/UX Designer
- Overall site design updates— new theme, colors, fonts for consistency, accessibility, and a much more intuitive user experience.
- Deployment / Session page overhaul— more intuitive flows with better support for ad hoc deployments.
- Computers > Agents page overhaul— improved searchability and visibility to find disconnected agents
- Component library + E2E testing framework— ensure UI consistency and prevent regressions.
- Quality-of-life fixes:
- Show computer name in page title on details pages
- Address “warranty info coming soon”
- Clarify Maintained Computer count logic: sessions that only install Immy Agent should not count toward maintained devices or consume licenses, and should run on all devices regardless of licensing.
Value to customers & teams:
“This reduces cognitive load, makes support faster, and ensures our licensing and dashboards reflect reality. The component library plus E2E tests will keep the experience consistent across the app.”
Lookout for the 2026 Product roadmap at the end of January!
Some of our 2026 Initiatives
- Collaboration Project: “With a Little Help From Our Friends”
- More integrated documentation
- Participation in partner events/webinars
- Guest appearances from partner companies on community calls
- Training Videos: Goal to improve onboarding, education, and tech training.
Guest Segment: Empath
With Kyle Christensen & Wes Spencer (Co-Founders)
Topics:
- Kyle and Wes’ History in MSP Channel
- What is Empath & why Empath?
- Vendor responsibility in education/training
- Tips on how to onboard and train staff
- How training people and onboarding tools can affect employees quality of life
- And more!
If you are disappointed to have missed this, stay on the lookout for a Q1 webinar between ImmyBot and Empath!
Support Recap
December 2025: Quiet month, no major bugs.
Final Takeaways
Upcoming Events
- Feb 4: Right of Boom & ImmyBot Community Call
- Feb 17: RejectionCon
- Mar 4: Zero Trust World
Resources
- Support: support@immy.bot
- Sales: sales@immy.bot
- Billing: customercare@immy.bot
- Community: community@immy.bot
Next Call: February 4, 2026 (Button to register below).
Join us for the next Community Call
Community calls are the go-to space to stay current on platform updates, hear from top channel thought leaders, and connect with the Immy Krewe.
Add your email to the invite list
