ImmyBot August Community Call Recap: RBAC, New Website, Automation Highlights & More
The August ImmyBot Community Call was packed with updates, demos, and big news for our users. From a sleek new website to deep dives into automation workflows and a major RBAC (Role-Based Access Control) update, here’s everything you need to know.
1. A Fresh New Look for ImmyBot
Anna Lang kicked things off by unveiling the redesigned ImmyBot website.
The refresh is more than just aesthetics — it’s now a functional resource hub:
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Script Library: Browse all available scripts directly from your phone or desktop.
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Integrations: Up-to-date platform integration info.
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Resources Section: Future home for community call recordings, team-written articles, podcasts, and testimonials.
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AI + Human Collaboration: The new illustrations were crafted using AI-generated imagery, carefully refined by an illustrator for a polished finish.
2. Automation Highlight – Windows 11 Readiness
Anthony Birone shared how his MSP is tackling the Windows 11 upgrade push ahead of Microsoft’s October deadline:
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Leveraging ImmyBot’s Windows 11 Hardware Readiness task.
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Integrating with Halo PSA via webhook to flag devices as compatible or incompatible.
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Surfacing results in the self-service portal, complete with warranty info, and providing one-click “Request a Quote” functionality.
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The workflow is adaptable for other PSAs like ConnectWise.
3. RBAC Update – Greater Control, Granular Permissions
The most anticipated segment came from developer Colin Blaise, who walked through the upcoming RBAC overhaul:
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Phased Rollout: Stage 1 completed — existing permissions now mapped into the new RBAC backend for stability.
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New UI: Clear role and permission mapping with built-in role parity.
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Scoped Role Assignments: Assign access by owner, MSP, tag, specific tenant, or user’s own tenant.
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Resource Scoping: Control access at the computer level — by device, tag, or type (e.g., workstations vs. domain controllers).
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Custom Roles: Define your own permission sets for precise access control.
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Timeline: No hard date yet, as the team is still testing to ensure all requirements are met before release.
4. Revamped Documentation
Mark Gomez introduced the overhauled documentation site:
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Clear Navigation: Sections for getting started, integrations, administration, and how-to guides.
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Always Evolving: Processes to keep docs updated regularly.
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Integration with the Product: Future in-app links will direct users to relevant documentation.
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Training Videos Coming Soon: Expected by late Q3/early Q4, covering onboarding and core ImmyBot setup.
5. Upcoming Events
The ImmyBot team is hitting the road:
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August: Houston & Dallas for Channel Program dinners.
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Late August: Australia for IT Nation Connect & APAC peer groups.
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September 3: Next Community Call.
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September 7–9: Canada for Canon Con.
6. Office Hours – Real-Time Problem Solving
As always, the call wrapped up with open office hours. A lively troubleshooting session included:
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Deep technical dive into building a SentinelOne dynamic integration.
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Tips for authenticated downloads and handling complex installer behaviors.
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Real-world workflow problem-solving among community members.
Takeaways
The August call showcased ImmyBot’s ongoing evolution:
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A user-friendlier experience through a modernized website and documentation.
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Significant strides toward enterprise-grade access control with RBAC.
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Practical automation examples that MSPs can adapt immediately.
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Continued commitment to community feedback, live collaboration, and transparency.
Join us for the next Community Call
Community calls are the go-to space to stay current on platform updates, hear from top channel thought leaders, and connect with the Immy Krewe.
